Helpdesk

Online clearance and deregistration is possible during the opening hours of the RDW:

Monday 08.00 – 21.00
Tuesday 06.00 – 21.00
Wednesday until Friday 08.00 – 21.00
Saturday 09.00 – 17.00
Sunday Closed

 

The system is not available on Sundays and public holidays. You can apply for green cards and customs documents 24 hours a day, 7 days a week.

In case of technical malfunctions after 17:00, you can contact +31 (0)6 53363418, +31 (0)6 51693088 or +31 (0)6 51922949. In case of any problems, we can also assist you if you permit us to temporarily take over your desktop.

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Our websites are monitored 24 hours a day with PRTG.

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